Frequently asked questions

How much does shipping cost?

Greeting Cards: $6.90 via regular mail, order as many as you like for this flat rate.

Original Artwork & Art Prints: shipped via signature-required courier $9.50

How long will my order take to arrive?

Greeting cards typically arrive within 5 - 7 business days via NZ Post regular mail. Original artwork and prints are sent via courier and usually arrive within 2 - 5 business days within New Zealand.

Do you ship internationally?

Not at this time — currently NZ only. Get in touch if you're overseas and keen on a piece, and we can make a plan!

haleyashby@gmail.com

Why do artwork and prints require a signature on delivery?

Original paintings and prints are one-of-a-kind or limited items, so they're sent with a signature-required courier service for extra protection and tracking. This means someone will need to be available to receive and sign for the parcel.

Are your original paintings one of a kind?

Yes — each original painting is a unique, one-off piece. Once it's sold, it's gone, so if something catches your eye, it's best not to wait too long.

Do you offer Afterpay?

Yes! Afterpay is available at checkout so you can pay for your piece over four interest-free instalments.

What's your returns policy?

Please see our full Returns Policy for details on eligibility and timeframes.

 

What if my item arrives damaged?

Get in touch straight away at haleyashby@gmail.com with a photo of the damage and your order number, and I'll sort out a replacement or refund.

Still Have a Question?

Can't find what you're looking for? Get in touch or email haleyashby@gmail.com — I'm happy to help.